TruthfulPaws Casa Leo Leo's Loo Too Review: Brilliant Machine, One Engineering Flaw
Casa Leo Leo's Loo Too
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The Casa Leo Leo's Loo Too earned a 3.7/5 on Amazon because roughly 65% of owners love it and about 27% end up frustrated. That split is not random. It tracks almost perfectly with one engineering decision: Casa Leo placed the power button and its wiring directly beneath the opening where cats enter. When cats urinate near the entrance or on the drum walls, urine drips into the button housing, corrodes the contacts, and the machine stops rotating. This happens around month 12 to 18 for a meaningful number of buyers.
Chiloe, a verified Amazon buyer who chose the Leo's Loo Too over Litter-Robot specifically because of the design and lower price, documented the full sequence:
"Leo's design team decided it was a great idea to place a button with electronic wiring in a place that can get soaked in urine. After a year, it stopped rotating and the button no longer lit up. Customer service sent me a replacement button free of charge and suggested I train my cats to not urinate outside of the box (haha, sure I'll get right on that). After taking the machine apart, I noticed how much urine had leaked through the cracks. 6 months later same issue... it's sadly going in the trash."
Chiloe also adds something the article needs you to hear: the box was always safe, and she specifically warns against cheap unbranded alternatives. She went on to buy the Litter-Robot 4. The failure isn't dangerous. It is a premium-priced appliance that stops working due to a predictable design problem that has not been corrected across multiple product years.
For cats under 15 lbs who urinate squarely into the drum, though, the same dataset tells a completely different story. Three-year owners with four cats call it "a life saver" and "the best customer service I've ever experienced." Both outcomes are real. Which one you get depends mostly on your cat.
TruthfulPaws Score: 3.3/5
We scored the Leo's Loo Too using our self-cleaning litter box methodology, synthesizing 172 Amazon reviews, 14 YouTube videos (487 comments), and Reddit data across 7 subreddits. The score captures the full ownership arc, not just the first three months.
| Component | Score | Rationale |
|---|---|---|
| Cleaning Performance | 3/5 | Core sifting works. Sieve holes too large for small waste; waste drawer piles rather than distributes, triggering false-full alerts; roughly 20-30% of owners report automatic cleaning failures within 18 months. |
| Safety | 4.5/5 | Triple sensor system (radar + anti-pinch + weight) is category-leading. Zero confirmed cat injuries across the full dataset. Minor deduction for entry height risk with senior cats and the weight sensor's 4 lb minimum. |
| Odor Control | 4/5 | UV-C sterilization of the waste drawer is a genuine differentiator. Excellent in the first 12-18 months. Multiple long-term owners report permanent smell absorption into plastic after that point. Litter choice matters significantly. |
| Ease of Use | 2.5/5 | Electronics base cannot be hosed, creating inaccessible waste buildup zones. Drawer design causes daily friction. Android push notifications broken as of late 2024. App auto-cleaning mode resets after power cycles. |
| Value | 2.5/5 | Good value for the households it works for. Extended warranty is effectively required for acceptable longevity (adds meaningfully to first-year cost). Return shipping on the 90-day trial is not free. Warranty terms genuinely unclear across multiple reviews. |
Casa Leo Leo's Loo Too
Check Price on AmazonWhere the Leo's Loo Too Beats the Competition
The spec comparison favors Leo's Loo Too in ways that aren't marginal. Don't Burn the House Down!, a YouTube reviewer who purchased both units independently and spent 34 minutes comparing them, found Leo's Loo Too winning on safety, noise, odor control, build quality, smart home integration, and price. Litter-Robot 4 came out ahead only on waste drawer size and entrance width for large cats.
Odor is the standout. The UV-C sterilization lamp treats the waste drawer after every use, killing bacteria at the source. No other globe-style litter box at this price uses it. NBC News gave the Leo's Loo Too 5/5 on odor prevention. Don't Burn the House Down! confirmed UV superiority over the LR4's carbon-filter-only approach in side-by-side use. Michelle Skidgel, a 1.5-year owner with three cats who works from home six feet from the box, described it simply:
"Once it goes through a cleaning cycle (within minutes) the smell is gone."
Hjt84, who runs seven cats through one Leo's Loo Too in a full-time RV, found that BoxieCat litter combined with a 30-second post-use cycle kept things clean for every cat, and that the box "never bothered" them despite being in the living area: "I can barely hear it if I'm standing right next to it."
The safety system is in a different class. Litter-Robot 4 uses a single weight sensor. Leo's Loo Too uses three: proximity radar that detects motion before any contact, aerospace-grade anti-pinch sensors, and weight sensors. One Man Five Cats, whose 7-month multi-product test has over 80,000 subscribers and is the most rigorous comparison available on YouTube, specifically praised the safety sensors as industry-leading even while choosing the LR4 overall.
Community discussions in r/catcare about automatic litter box safety focus heavily on unbranded units injuring cats. The Leo's Loo Too has no confirmed injury reports across 172 Amazon reviews, 487 YouTube comments, or any Reddit thread in the dataset. Zero is an important number in this category.
Alexa and Google Assistant integration is unique to the Leo's Loo Too in this price range. The Litter-Robot 4 does not have voice control. For households with established smart home setups, that is a real differentiator, even if it's not a buying reason on its own. For a head-to-head comparison of all six models we tested, see our self-cleaning litter box buyer's guide.
Leo's Loo Too Failure Pattern: The Power Button Problem
The power button sits on the front face of the machine, directly below where cats enter. When a cat urinates near the opening, or when a large cat's posture puts the urine stream near the drum wall, urine drips into the button housing. The contacts corrode. The machine stops rotating. Customer service sends a replacement button. The owner installs it. Six months later: same problem.
Reviews describing this exact sequence appear independently across 2023, 2024, and 2025. The timeline holds at 12-18 months. This is not a defective batch. It is a design decision that has survived multiple product years without correction. Victoria Marinelli, a verified buyer who has had to return the machine three times, identified the fix explicitly: "The on/off button should be moved off to the side and not directly under where the cat eliminates." It hasn't moved.
Cats that urinate squarely into the center of the drum, and fit fully inside before squatting, appear to sidestep this mode. That is not something most buyers can predict with confidence at purchase.
Deep cleaning has the same root problem. The electronics base cannot be hosed because it voids the warranty. Waste accumulates in crevices around the drawer and sensor housings. Chbaisch, a verified Amazon buyer, documented what access actually looks like:
"The only way to access the underneath is to stick your arm in and try to dislodge everything with a toothbrush. Even then trying to pick it up and wipe it out with a paper towel it's impossible to get everything. Can't get a vacuum with any attachment in there to suck anything up because of the angle you have to go to get in."
After 18+ months, several long-term owners describe permanent smell absorption into the plastic. Keri S. updated her initially positive review 1.5 years later: "I swear the smell is absorbed into the plastic and litter is constantly everywhere." She moved the unit to a storage center. The odor control that earns 5-star reviews has a shelf life.
The waste drawer adds ongoing friction. The opening is too narrow, waste piles in the center rather than distributing, and the fill sensor reads "full" before the drawer is actually full. Puchilu, a verified buyer who switched from Litter-Robot 3, identified the structural cause: "It's longer rather than deeper so it sets off the fill sensor when really it could hold more with a shake to even out the pile of poop." The plastic lid on the drawer breaks at its hinge points, and when waste exceeds the drawer height, pulling it out smears the overflow. Several buyers describe this as their daily annoyance.
Leo's Loo Too Customer Service: Exceptional or Silent
The customer service story for this product is genuinely bimodal.
When it works, it is exceptional by any standard. Specific staff names appear across years of positive reviews: Jacklin, Dee, Amanda. DJ, a 4-cat 3-year owner, described a warranty repair in March 2026 as "hands down the best Customer Service I've ever experienced," receiving the unit back "looking brand new." Savanna Mahn's cats rejected the box entirely after months of trying. She donated it to a local humane society, provided a slip, and received a full refund. That policy doesn't exist at most companies.
"When it stopped working, I wrote customer service, not expecting to get anywhere. Not only did they respond, they walked me through troubleshooting, and when nothing worked, they sent me a new base. Things happen, especially when you are dealing with electronics and urine. Thank you for standing behind your product."
But this company also goes completely silent. Kseb tried email, chat, and the phone callback form for weeks after a button failure in September 2025: "I am not hearing from anyone." M. Summers, a verified buyer whose machine failed at 4 months, wrote that the company kept sending diagnostic parts, nothing worked, they stopped responding, and she was left with an expensive litter box that doesn't work. Moses, a November 2025 verified buyer whose automatic cleaning failed after one year: "Customer support does not exist in any form as far as I can tell."
The divergence is too large and too consistent to explain as outliers. The company appears to have capacity issues that produce wildly different experiences depending on when you contact them. That is a real risk at this price point.
On warranty terms: Multiple reviews describe confusion about whether coverage is "lifetime with original purchaser" or "1-year." Victoria Marinelli was told both things and ended up purchasing an extended warranty she believes she didn't need. Verify the current terms directly at casaleopet.com before you buy.
Who Should Buy the Leo's Loo Too
This is the right box if: your cat weighs under 14 lbs and reliably urinates into the center of the box, you're in a small apartment where Litter-Robot's footprint doesn't work, odor and quiet operation are your top priorities, and you are buying the extended warranty. Cheri Morrow, a verified buyer with three cats who used it throughout a pregnancy, had no odor at all even with the unit near the living room.
Skip it if: your cat is over 15 lbs, is a Maine Coon, Ragdoll, or has ever urinated partially outside any box. Get the Litter-Robot 4 (read our full review). The wider opening, larger waste drawer, phone support, and the 50,000-member r/litterrobot community exist precisely for this use case. Jamie, a 7-cat owner with a Maine Coon, found the Leo's Loo Too drum "not quite long enough for the big guy."
Skip it also if your cat is elderly with mobility issues. The entry is higher than a standard litter box. No official ramp exists. Multiple owners with senior cats report accidents or flat refusal.
If the price is the main barrier, the PetKit Puramax 2 costs roughly half as much and has an active r/PETKIT community for troubleshooting. It lacks UV sterilization and the triple safety system. Read our full PetKit Puramax 2 review for the comparison. For an even more budget-friendly option, the Fumoi self-cleaning litter box is roughly a third of the Leo's Loo Too price with comparable odor control in independent testing.
The 90-day return trial is real, but return shipping on a 24x22x27.6 inch box is not free. Casa Leo offers a prepaid label whose cost is deducted from your refund. Multiple reviews mention this as a surprise. Factor it into your break-even calculation before ordering.
🎯 Should You Buy the Leo's Loo Too?
How many cats will use this box?
What Most Leo's Loo Too Reviews Miss
YouTube reviews are overwhelmingly published at the 1-3 month mark, when every automatic litter box is working and generating goodwill. The 172-review Amazon dataset shows the full arc: enthusiastic 5-star reviews in 2022, some of those same owners updating to 1 and 2 stars in 2024 when units hit the 12-18 month failure window. Single-platform reviews cannot capture this trajectory. Multi-year Amazon analysis can.
The Reddit silence is also worth noting. Across 700+ posts scanned across 7 active subreddits including r/litterrobot, the Leo's Loo Too was absent from every comparison thread. When the LR5 launched in October 2025 with subscription fees and AI cameras, generating significant backlash, users looking for alternatives gravitated to PetKit and Popur S7, not Leo's Loo Too. For a premium-priced product with four years on the market, that absence is structural, not coincidental. There is no community to turn to when something goes wrong.
One Man Five Cats' category summary video (370,000+ views) is the best honest overview of where every product sits. Their conclusion: no perfect automatic litter box exists. The Leo's Loo Too is closer than most in the right household.
Frequently Asked Questions About the Leo's Loo Too
Is the Leo's Loo Too worth $600?
For cats under 15 lbs that urinate into the center of the drum, yes. The UV-C odor control and triple safety sensors are genuinely best-in-class. But the extended warranty (~$125) is effectively mandatory, making the real first-year cost closer to $725. If that math doesn't work, the Fumoi delivers comparable odor control at a third of the price.
Leo's Loo Too vs Litter-Robot 4: Which should you buy?
The Litter-Robot 4 is the better choice for large cats (15+ lbs), multi-cat households needing health monitoring, and owners who want phone support and a large troubleshooting community. The Leo's Loo Too wins on odor control (UV-C vs carbon filter), noise (~30 dB vs ~35 dB), and safety sensors (triple vs dual). If your cat is average-sized and odor is your top priority, Leo's Loo Too. For everything else, LR4.
Does the Leo's Loo Too work with large cats?
Not reliably. Cats over 15 lbs have heads sticking out of the drum during use. Maine Coon and Ragdoll owners consistently report size issues. The larger concern is that large cats are more likely to urinate near the drum walls, triggering the power button corrosion problem that causes unit failure at 12-18 months. The MeoWant 106L, Litter-Robot 4, or Neakasa M1 Plus (open-top) are better options for big cats.
How loud is the Leo's Loo Too?
About 30 dB, which is quieter than a whisper. Multiple YouTube reviewers confirmed it is essentially inaudible from a few feet away. Hjt84, who runs seven cats through one unit in a full-time RV, said it "never bothered" them in the living area. This is the quietest automatic litter box in our testing.
What litter works best with the Leo's Loo Too?
Dr. Elsey's and BoxieCat perform best. Premium clumping litter forms tighter clumps that the sieve catches more effectively and reduces residue in the waste drawer. Generic clay litter leads to more false-full alerts and faster odor degradation. Avoid crystal or non-clumping litter entirely.
How do you deep clean the Leo's Loo Too?
This is the product's weakest point. The electronics base cannot be hosed down without voiding the warranty, and waste accumulates in crevices around the sensor housings. Owners describe using toothbrushes and paper towels to reach the interior. Budget 1-2 hours for a thorough monthly cleaning. The waste drawer should be emptied every 3-5 days depending on cat count.
Is the Leo's Loo Too safe for kittens?
The weight sensor has a 4 lb minimum threshold, so very small kittens may not trigger the safety pause. The triple sensor system (radar + anti-pinch + weight) has zero confirmed injuries across 172 Amazon reviews, 487 YouTube comments, and all Reddit threads in our dataset. For kittens above 4 lbs, the safety record is excellent. For kittens under 4 lbs, use a manual box until they grow.
Leo's Loo Too: Final Verdict
The Leo's Loo Too is a well-engineered machine that fails a predictable subset of its owners due to a single fixable design choice that Casa Leo has not fixed. The 3.7/5 Amazon rating is honest: most owners are happy, roughly a quarter are not, and the line between those groups is almost entirely cat size and urination behavior that buyers cannot reliably assess before purchasing.
If your cat is under 15 lbs and aims into the drum: buy it, buy the extended warranty, use Dr. Elsey's or BoxieCat litter, and do the monthly maintenance properly. This is the quietest, best-smelling, safest-sensored litter box in its class for the household it was designed for.
If your cat is large, elderly, or has ever sprayed outside a box: get the Litter-Robot 4. The extra cost is much cheaper than the alternative.
Casa Leo Leo's Loo Too
Check Price on AmazonPicked for Best Odor Control in our self-cleaning litter box roundup. See how all six boxes we tested compare, including the PuraMax 2, Fumoi, Litter-Robot 4, MeoWant 106L, and Neakasa M1 Plus.
This review analyzed 172 Amazon reviews, 14 YouTube videos, and Reddit data from 7 subreddits using our credibility-weighted scoring methodology.